SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Rembrandt theme for AliDropship (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
O anel é LINDO! Material muito bom, super confortável de se usar.
товар не получила,но продавец два раз продлевал срок защиты.
Очень классные кольца. В санлайт идентичные за 800р продаются) пришли за месяц, в подарок положили детские серьги-гвоздики. От колец я в восторге) на 17,5 размер брала 7, но немного тесноваты
Отличное колечко. Всё как на картинке. Единственное, что я ошиблась с размером. Теперь ношу не на том пальце, на котором хотелось. Но мне тоде очень нравится. Советую. Но доставка достаточно долгая (до СПб) .. Устала ждать
хорошие
В иркутск за 3 недели пришла посылка. Очень красивое кольцо. Без повреждений. И подарок положили) Очень мило)
товар пришел очень быстро. через неделю. спасибо за быструю доставку , все целое и не вредимое. спасибо продавцу за качественный товар и быструю доставку очень ответственный продавец. размер соответствует.рекомендую покупать товары у него.
Посылка шла 42 дня до Томска. Колечки пришли по размеру. На 16 - 6 размер. В подарок пришли сережки.
Все кольца из этого магазина. Мне нравится качество. Тонкие кольца более закругленные
это уже 2й мой заказ.Все на высшем уровне и размеры полностью соответствуют описанию.Рекомендую 100%!! Продавцу респект
бонус - маленькие сережки гвоздики
крутые колечки за такую цену)
Very nice ring. It's a quality stuff
Очень долго шел товар в Беларусь, больше чем 1,5 месяца. Кольцо отличное, ранее покупала в серном цвете.Ношу не снимая два месяца уже.Спасибо продавцу.
Really nice, as described. Even got a cute pair of earrings from the store. Thank you
Идеально с размером , цветом и дизайном, очень довольна, ещё и подарок положили
Dear store, receive these rings today. They are very beautiful and the size is perfect. Thank you so much for the nice earrings that were included. Ik raad u aan. Vriendelijke groet jacqui.
Jolie
хорошее колечко
На Колечке небольшой скол. Доставка почти месяц.
Самая быстра доставка. В РЬ за 2 недели Понравилось очень. Довольна заказом. Спасибо
Спасибо
Даже когда товар не приходит, я всегда ставлю 5 звёзд! Потому что нет доверия нашей Почте России:(
Piękny
Норм качество, размер соответсвует
заказала 3 октября, пришло колечко 25 ноября. Кольцо нормальное не широкое, брала размер 9, подходит и на средний и на безымянный пальцы, колечко с гранями свет при поворотах на них играет. Продавец молодец положил в подарок маленькие гвоздики шарики черного цвета, очень приятно!!! Всем довольна!!!
Всё хорошо.
На упаковках размеры прописаны одинаковые, но по итогу черное чуть больше указанного размера.
Тоненькое, хорошее, 8 примерно на наш 17,5
Cool ring for such a penny. In jewelry they are 700-800 ₽, no different from ceramics bought in Sokolov.
A beautiful ring, ordered a third for the kit. Thank you store, fast delivery. A little different white and black, but this, if you consider, White is more convex, but for me it is not critical.
Bomb Ring, I really liked it
Very long delivery 3 months waited
Very beautiful ring. The same black is more interesting, though, looks. As a gift-stud earrings. Very simple, but cute. I can not try on yet, punctures are still fresh.
Chic shines
Two months before Kazan, mother dear, how long they were. Wonderful ring, no chips or scratches, beautifully shines in the light :) As a gift earrings-carnations. Itself would not wear such, but my plush hedgehog just XD 9 size on our 19.
Beautiful !!
Cool rings. Rishli very quickly less than a month to the Kemerovo region.
Perfect in measure and quality, ex what I was expecting! Thank you for the extra gift!
Order from 26.10 in February has arrived already 12.10. The order is completely satisfied. As a gift-small carnations. I recommend the store and the store. Thank you for the gift.
Good rings, as in photos. I took 7 size, climbs me on the middle, index and thumb. With the store did not communicate
Excellent ring, as in the picture. The store put earrings as a gift. Very nice, thank you!
Beautiful ring. Tnx for the gift
Cool. Size 8 somewhere at 18-18.5mm
Ring such as the description, arrived in 2,5 week, free shipping I received earrings, thank you and recommend
I Love it
The parcel arrived in Ukraine in 20 days. The rings are very beautiful, the faces shine, on RUS. R. 16,5 ordered p.6 and did not lose, the village is perfect! I will wear them paired with others. both rings are the same size and height. And they really do not scratch!! (Conducted the test with a knife for paper). The store respect!! and thanks for the gift!)) I will definitely order more!
Very beautiful ring. The store also put earrings as a gift
The ring is very cool. I ordered this in white. I'll wear them together. On the left hand size 7 sits well and through the knuckle normally can be worn. My size is 17. But on the right hand with the same size I can not wear it. I will wear only on the left. The ring is made well, without scratches and cracks. I recommend! I did not communicate with the store. With the ring put a gift-carnations. Very nice!
Class. It is not wide and almost weightless on the finger